African 4u - African Decor. African Arts & Crafts from the heart of Africa  
 
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About Us African4U are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@African4U.co.uk

Our Contact details:
African4U
3 LLwyn Arian
Coed Hirwaun
Margam
SA13 2UP
Phone: 0795 81 83 841
Email: sales@African4U.co.uk
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
Shipping And Handling All orders are normally despatched to the delivery address that you supply within 7 days of receipt. If an item is no longer available for any reason or has a longer despatch time, then you will be notified of the revised despatch date and will be given the opportunity to cancel your order should you wish to not wait. Due to the nature and uniqueness of the goods we cannot guarantee an exact replacement of the item ordered. If you wish to purchase an item and your destination is not within UK please contact us at sales@african4U.co.uk and will we contact you with the appropriate shipping charges.

African4U use Royal Mail First Class Recorded Delivery postage up to 2KG in weight. We also offer the service of Royal Mail non - urgent parcels delivered in the UK. This delivery is for 1kg - maximum 6kg parcels and will usually take 3 -5 working days. Any orders in excess of 6kg's will be sent by Parcel2Go, maximum weight is 20kg's. The maximum allowed length is 1.25 metres (4ft) and the combined demensions of the package (length x width x height) must not exceed 4 cubic feet.Your account will be debited prior to despatch.

Please note that we do not make a profit on our postage and packaging.

All prices are subject to change without notice.
Delivery Schedule We aim to deliver your order right away. We will normally send your order to you within 7 business days . We currently do not ship to international destinations. Should you wish to purchase an item and your destination is not within UK please contact us at sales@african4U.co.uk and will we contact you with the appropriate shipping charges.
Back Orders If your item is not in stock, we will advise you. Due to the nature and uniqueness of the goods we cannot guarantee an exact replacement of the item ordered. You will always be emailed with the option to cancel your order or a similiar alternative.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security At African4U we understand the importance of safety and security for online shopping. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us on sales@African4U.co.uk, alternatively write to us at African4U, 3 LLwyn Arian, Coed Hirwaun, Margam, UK, SA13 2UP. We will usually respond to general emails the same day, however due to unforseen circumstances responses may take up to 1-3 days for a general enquiry.
Privacy Policy We are committed to protecting your privacy. African4U do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy We accept the return or exchange of all items only if they are returned within 14 days and in their original packaging and condition. Please advise us via sales@african4u.co.uk (email) within 2 days of receiving the item. Under these circumstances we will issue a full refund for the price you paid for the item (excluding postage). You will be responsible for the cost of the postage to return the goods. This does not affect your statutory rights.
Refunds will only be given after the returned item has been received and inspected. It is recommended that you use registered post or recorded delivery when returning goods.

To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm